Malvern House FAQs

The only limit placed on you wishing to bring your own furniture is the size of your room and safety regulations. Malvern House actively encourages Residents to bring their own furniture as it helps them to settle in. We will be happy to discuss with you the feasibility of bringing your own special items into the room you have chosen.

Malvern House has an Activities Co-ordinator who offers a range of activities from outings, visiting entertainment in the Home, music and movement, bingo, quizzes, gardening and craft activites. Our activities vary depending on each Resident's requests and wishes. We do everything possible to meet your individual choices of activities.

As Malvern House is your home, there are no restrictions and visitors are welcome at anytime although we do ask where possible to avoid mealtimes. Refreshments are always available to your vistiors as you would offer in your own home and visitors who have travelled far are welcome to join us for a meal. Please let us know in advance so this can be arranged.

Residents are free to come and go as they please. All we ask is that you let us know that you are going out.

For Health and Safety reasons, smoking is not allowed in the building. Where Residents wish to smoke in external designated areas, assistance is provided where necessary.

Our fees vary depending on your needs and circumstances. We would discuss this with you and your family at the point of enquiry once we have a good idea of your requirements. If Social Services are involved you would not need to pay all or, in some cases, any of this yourself. You will be provided with a contract detailing our Terms and Conditions if you do have to meet the fees yourself but in either case please do not hesitate to ask us any questions as we are only too happy to advise and help.

If you are currently living in the Saltash area it is likely you will be able to retain your own GP. Where a change is required, GP services are provided by two local practices and a visiting GP visits the Home routinely once a week or more often where required.

A range of visiting professionals adds to the services and facilities that Malvern House already offers: Hairdresser, Chiropodist, Optician, Dentist, Physiotherapist or Occupational Therapist. The Home also offers on-site laundry services.

We pride ourselves on providing individual, high quality care at Malvern House. Please view our latest CQC inspection report below for objective evidence of this but even better than that, come and view the Home and talk to the Manager about how we can meet your needs. CQC Inspection Report